Aquamor, LLC Privacy Policy

Aquamor, LLC owner of the brand WaterSentinel “we,” or “us”) respects the privacy rights of its customers, visitors to its website, and all other parties.

Thank you for using our website. We are committed to complying with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR). This Privacy Policy discusses our collection, use, and disclosure of information, as well as other privacy-related information. In operating our business, Aquamor collects consumer-related information, which may include personal information of individuals. To the fullest extent allowed by law, by using our website, you hereby consent to our collection, use, management, retention, and disclosure of your information as described in this policy.

Questions or comments regarding this policy may be sent via email to info@watersentinelfilters.com, via toll-free phone call to (866) 218-8473, or by mail to Aquamor, 42188 Rio Nedo, Temecula, CA 92590.

ACCESSIBILITY

We want this Privacy Policy to be accessible to everyone, including those with disabilities. Upon request, we will provide this policy in a reasonable alternative format. If you have any issues reading this Privacy Policy, please contact us using the methods listed above.

INFORMATION WE COLLECT

General Collection of Information:
Aquamor collects information relevant to water filtration, customer service, marketing, and related activities.

Categories of Information:
We collect identifiers (such as names and contact details), product choice information, internet or similar network activity, and geographic data.

Purposes of Collection:
Information is collected to operate our website, provide high-quality water filtration products, manage orders, and communicate with customers regarding promotions, loyalty programs, and product updates.

Internet Browsing Information:
We may collect information about your browser type, operating system, IP address, and browsing activity. This information is collected to improve site performance and user experience. We use Google Analytics for tracking and reporting purposes, but this information is not used to personally identify you.

HOW WE COLLECT INFORMATION

We collect information when you:

  • Provide it directly (e.g., name, address, email, phone number when placing an order or creating an account).
  • Register for promotional emails, newsletters, or loyalty programs.
  • Communicate with us via email, phone, or our website contact forms.
  • Make a purchase through our WooCommerce-powered store (processed securely through Authorize.net).

Payment Information:
While credit card or payment data passes through our systems during purchase, Aquamor does not collect or store your payment information.

EMAIL MARKETING AND LOYALTY PROGRAMS

We collect and store email addresses for promotional communications, new product announcements, and upcoming loyalty programs. You may opt out of marketing emails at any time using the unsubscribe link included in all messages or by contacting us.

HOW WE USE AND SHARE INFORMATION

We use collected information to:

  • Process orders and deliver products.
  • Respond to inquiries and provide customer support.
  • Communicate about promotions, loyalty programs, and product updates.
  • Analyze website usage and improve site performance.

We share information with trusted third-party service providers (e.g., payment processors, logistics providers, and marketing services) strictly for business purposes. We may also disclose information if required by law or in connection with a business transfer or merger.

YOUR RIGHTS UNDER CCPA AND GDPR

California Residents:
Under the CCPA, California residents have rights to:

  • Request details about categories of personal information collected.
  • Request deletion of personal information (subject to certain legal exceptions).
  • Opt out of the sale of personal information (Aquamor does not sell personal data).

European Union Residents:
Under the GDPR, you have the right to:

  • Request access to your personal data.
  • Correct inaccurate data or request deletion of data.
  • Restrict or object to the processing of personal data.

Requests can be made by emailing info@watersentinelfilters.com or calling (866) 218-8473.

DATA RETENTION

We retain information as long as needed to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your data by contacting us.

DATA SECURITY

Aquamor uses industry-standard security measures to protect personal information, including encryption, firewalls, and secure server hosting. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

CHILDREN

Aquamor’s website(s) and products are intended for adult use only and are not designed for individuals under 18 years of age. If we discover that we have collected information from a minor, we will delete it promptly.

CHANGES TO THIS PRIVACY POLICY

We may update this policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our website signifies your acceptance of any changes.

YOUR USE OF OUR WEBSITE IS CONSENT

By using our website, you consent to the collection, management, and disclosure of your information as described in this Privacy Policy.

EFFECTIVE DATE

This Privacy Policy was last updated on July 30, 2025.