Terms and Conditions

Effective Date: August 12, 2025

Welcome to WaterSentinel (a brand of Aquamor, LLC) (“Aquamor,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website, www.watersentinelfilters.com, and the purchase and use of our products. By accessing our website or purchasing our products, you agree to these Terms.

  1. Company Information

WaterSentinel is a brand under Aquamor, LLC, headquartered at 42188 Rio Nedo, Temecula, CA 92590. These Terms form a binding agreement between you and WaterSentinel (a brand of Aquamor, LLC).

  1. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of California, without regard to conflict-of-law principles.

  1. Products and Returns
  • We stand by the quality of our products and offer a 90-day, no-questions-asked satisfaction return policy for unused products.
  • Products that have been used can also be refunded within 90 days of purchase if deemed defective.
  • All replacements or refunds must be approved by our Customer Service and Returns Department on a case-by-case basis.
  • Shipping timelines and applicable taxes are managed according to WooCommerce policies.
  1. User Accounts
  • Customers may create an account to streamline repeat purchases, but this is optional and available through WooCommerce interface upon purchase.
  • Guest checkout is available for all purchases.
  • Customers are responsible for keeping login information secure.
  • Account details and related information are stored within the WooCommerce platform, not by WaterSentinel or Aquamor, LLC.
  1. Intellectual Property

All content on our website including logos, product images, labels, text, and design elements—is the exclusive property of Aquamor, LLC and may not be reproduced, copied, distributed, or otherwise used without our written permission.

  1. Limitation of Liability

Aquamor is not liable for any indirect, incidental, or consequential damages resulting from product misuse, improper installation, or failure to follow product instructions.
Liability claims are reviewed and approved case-by-case by our Customer Service and Returns Department.

  1. Future Subscription Plans

Aquamor may offer subscription-based services (e.g., filter replacements) in the future. Details, billing cycles, and cancellation policies for these services will be published when available.

  1. Shipping & Taxes
  • Customers are responsible for all applicable sales tax, duties, and shipping fees.
  • Shipping timelines are determined based on WooCommerce fulfillment policies.
  1. Prohibited Uses

You agree not to misuse our website. This includes:

  • Attempting to hack or gain unauthorized access to our servers or website.
  • Misrepresenting your identity or purchasing products for resale without approval.
  • Using our content, images, or branding without permission.
  1. Dispute Resolution

Any disputes arising from these Terms or your use of our products will be resolved through binding arbitration in California. You waive the right to a trial by jury or to participate in a class action.

  1. Changes to Terms

We may update these Terms periodically. Changes will be posted here with an updated effective date. Your continued use of our website or purchase of our products constitutes acceptance of any changes.

  1. Contact Information

For questions or concerns about these Terms, you may contact us at:
Email: info@watersentinelfilters.com
Phone: (866) 218-8473
Address: 42188 Rio Nedo, Temecula, CA 92590